9.1.1 Common Options

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Common Settings

1. Web Service Location

There are options for servers in different locations.  This is a legacy setting and it is not necessary to adjust this.

2. View Settings

Tick the boxes provided to set view configurations:

  1. Show expanded on opening which displays the expanded FenestraPro window on start-up (expands the Charts)
  2. View Rotation – orbits the model based on selections in the Façade Manager.

Note: the View Rotation or highlighting of surfaces does not function in Revit’s 3D Energy Model view.  The default 3D View or a custom 3D View should be used in Revit.  The application will need to be relaunched to start using the settings.

View Settings will change when the application is relaunched

3. Debug Settings

a) Enable Complete Logging may be checked to provide more details in the Log files should there be any issues.

Note: For large models, Enable Complete Logging may be unchecked, so as to not reduce the performance of FenestraPro during excessive logging.

b)  Clear Cache can be helpful if the application is starting to slow or many versions of a model have been analyzed.  This may be requested by the FenestraPro Support Team to clear any cached solar data, shading results etc from previous sessions, which may be causing issues.

This will clear the database files for Building Codes, Solar Data, Shading results and settings for Custom Groups.  Your License token and Log files will not be deleted.

Clearing the cache of previous stored data if required

c) Log Surface

This is useful if you are having issues with a Surface appearing incorrectly.  Input a Number for the Surface eg. 10, 25, etc.  This will add further details for this Surface into the Log file which will help to debug the cause of any issue. Note: You cannot log a Surface that has been renamed.  If you know the original Surface number, you can still log that however.

Log Surface will output more details to the log files for the support team to diagnose issues

d) Send Report

This will send a message to the FenestraPro Support team with your log file. You may include a description of the issue if you wish (optional). The most recent log files are sent (should you have multiple files).

Send a Report to the Support Team

Changing Output Units

There is also an option to select the output units for results and values.  Whether the project has been modeled in metric or imperial units, you may choose to get outputs in either unit.  After changing the setting, close and relaunch the application.

Note: If the cache has been cleared (recent results and data saved in the application memory), then the values cannot be converted as they will have been removed from the application memory. In this case, the Add-in may show blank data. Re-launch the application and recalculate results in the Building Manager to get data.


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