1.4.1 Account Setup

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1. An Administrator in your company may subscribe for a FenestraPro license using the online purchase option or by contacting our sales team at FenestraPro.


email us at sales@fenestrapro.com or contact us using the form provided on our webpage here: FenestraPro | Contact Us

2. Once the License has been created, and users have been added to the list, a user will receive an invitation to the email address that was provided.

Users may be added to your organisation by an Administrator only (with permissions) in your company or we can also do this if requested and you supply user emails.

An invitation similar to that shown below, will be emailed to all users that have been added to your organisation.


There are links in this email to walk you through the steps to Create an Online Account.

1.  This Link opens a browser window where you can Verify your Account.

2.  This Link pens the page on our Support Site, where you can download the software.

3. Your License Key is shown in the email. You will need this when launching the application in Revit.

4. A Link to the Platform area where you can sign in is also provided here, if you need to return to this page.

a) Click on the first link (1.)  (Set up Your Login) to verify this email address.

This will take you to a new browser window where you have 2 options.

Select an option  to either:

  • Set yourself as the Administrator
  • Use another email as Administrator

If you wish to be the Administrator for this license, select this option and click on ‘Set Myself as Platform Administrator

Note: Administrator’s will take a seat under the license, even if they are not active Users of the application.  You may choose a colleague if you think that they will benefit more from use of the application.  If your seats are limited, you may wish to consider this.  If you need to move the Administrator to another user later, please contact us for assistance.

FenestraPro Platform Setup

b) In the next window, simply enter a Password to be associated with this email.

Enter this Password again to confirm.  This Password is associated with your email from which you have linked.

There is a further option here if you change your mind and wish to go back to the beginning.

FenestraPro Confirm Password

c) Once you have created a Password, click on Confirm Myself as Administrator

Note: If your Password is not accepted please repeat.  There should be a minimum of 6 characters.  Older versions of Internet Explorer (Version 8 and older) may have issues with providing a link to the next page. In this case please copy and paste the url in your browser to another browser eg. Mozilla Firefox, Microsoft Edge or Google Chrome etc.

FenestraPro Confirm Password

d) Sign in

i) Once the Password creation is successful, you will then be taken to another window where you may use your Email and Password to sign in to your new Account.

Please use the same credentials to sign into your online account area.  You may later use these same credentials to sign into the application Add-in in Revit.

This is the window that you will see from now on.  It will be where you can sign in to your account anytime to access Reports, view the Glass Database, set Account Preferences etc.

Note: Administrators will have further permissions in their account area to view License details, Users and create Teams etc.  Online models (My Projects) are available for enterprise license subscriptions only.

You may also check Remember Me so that if the browser Tab is closed, you will remain signed in.

Account Area with access to HTML Reports, Glass Database and Custom Glasses, User Preferences etc

(ii) The Second option is to nominate another email to manage this license.  If you choose this option, you will see a new window where you may input a new email. An invitation will then be sent out to this email and the process is the same (click on the link – set a password – sign in with your credentials).  Unlike the first invitation, the options in this invitation will be limited.

Verification must then be done from this email instead.

FenestraPro Confirm Password
Option to set a different Email as Administrator





Sample Models for getting started are also available on this Support Site here.

FenestraPro Sample Models


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