This Section will cover some of issues that Users may come across when using the application and helpful guidance on understanding these issues and resolving them.
Menu
- 6.0 Conceptual Mass Models
- 6.1.2. Compliance or Non-Compliance
- 6.1.3 Overall Building Performance
- 6.1.4 Building Elemental Performance
- 6.1.5. Warning Asterisk
- 6.1.6 Facade Elemental Performance
- 6.1.7 Window to Wall ratio
- 6.1.8 Overall Percentage Glazing
- 6.1.9 Set to Maximum Percentage Glazing
- 6.1.10 Current Facade Performance
- 6.1.11 Recalculate
- 6.3 Applying Glazing to the Mass Model
- 15.0 Frequently Asked Questions
- Error Message when starting the FenestraPro Add-in
- There is an error message that the licensing server cannot be reached
- There are multiple Masses in the model, can I analyse them all?
- Does FenestraPro work if Masses overlap?
- Can a Mass and a Detailed model in the same project be analyzed?
- Warning Symbols appear beside a Façade name
- No Values showing on the Dashboard or displayed in the Charts
- Values on the Dashboard or in Charts do not appear correctly
- Select All and Select None in Façade Manager give different results
- View Rotation is not orbiting the model
- Can the results be shared with a colleague?
- Can Custom Codes or Groups be shared with colleagues?
- Can Custom Groups created in one method be used in another?
- Does FenestraPro support curved surface geometry?
- How to remove ghost Analytical Surfaces if a Mass is moved/deleted?
- True North is changed in Revit but the results do not change
- Add Windows is unavailable or disabled
- There is an error message when trying to save a Snapshot
- 16.0 Known Issues
- If FenestraPro does not launch in Revit
- Calculating with/without Shading Factors on
- Mapping properties to glazing which is then modified
- If glazing is deleted, the Building Manager may not display results
- After glazing is deleted, I cannot select the Surface again
- There are Multiple entries with the same name in Revit’s glazing types
- Linc does not save new Glass Types to Revit
- I cannot select the solid wall to Add windows from FenestraPro
- A message appears when I try to click on a Chart or Surface
- A message displays ‘The referenced object is not valid…’
- Certain Windows themes may prevent FenestraPro opening
- Older versions of Windows may not have full functionality
- Video Tutorials